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MerseyShop - Terms & Conditions

We want you to be 100% satisfied with your purchase from Merseyshop.com. Merseyshop.com Guarantee.

If for any reason you are unhappy with your purchase, simply return the goods with all the original packaging, unused and in original condition with any accessories and any supplied free gifts within 7 days of delivery. We will exchange your product immediately, or if you prefer a refund will be made directly to your credit / debit card.

Return Policy
In the unlikely event that your goods arrive in a damaged condition, or there is an item missing please contact us immediately.

If your product appears to be damaged please return to us within 28 days of receipt, we will arrange to exchange or refund the cost of your goods. However, this does not apply to faults caused by accident, neglect or misuse.

The above conditions do not affect your statutory rights.

Delivery & Availabilty
All orders will be dispatched within 5 working days. If for any reason your product does not arrive within the above time period then please contact us immediately. If we run out of stock then your order will not be processed. Please keep checking the site for new stock intake.

Subscription orders will be fulfilled upon publication of the next available issue.

Postage & Packaging
Orders are dispatched by regular mail with 5 days. Postage and packaging are included in the price.